Incidents in which health or life are suddenly lost or threatened (“Critical Incidents”) can occur in any organization. These incidents have impacts on morale, productivity and retention. There can also be longer-term challenges and costs.
National, regional and local EAP programs have referred to me for over 12 years. Some local employers work with me directly. I have served in a wide range of situations, including felonies, suicides and sudden fatalities, terrorism (9/11/01), industrial accidents, natural disasters, layoffs and more. With high quality intervention, these painful incidents can bring out the best in people.
I have developed a successful on-site approach to helping organizations develop the most positive short and long-term outcomes. Working with staff and management, I help companies begin to convert tragedy and loss into human resource gains. My interventions with groups and individuals harness resilience and desire for mutual support.
Onsite consultations with leadership, management and human resources professionals create effective responses, and can tie directly to new incident response procedures and protocols. The goal is cost-effective consultation for every worker, manager or owner.