Incidents in which health or life are suddenly lost or threatened ("Critical Incidents") can occur in any organization. These incidents have impacts on morale, productivity and retention. There are also longer-term challenges and costs.

I have developed a successful on-site approach to helping organizations develop the most positive short and long-term outcomes. Working with both staff and management, I help companies convert tragedy and loss into durable human resource gains. My interventions with groups and individuals harness resilience and desire for mutual support.

Onsite consultations with leadership, management and human resources professionals create effective responses, and can tie directly to new incident response procedures and protocols. The goal is cost-effective support for everyone, including families and loved ones.

I have served in a wide range of situations, including felonies, suicides and sudden fatalities, terrorism (9/11/01), industrial accidents, natural disasters, layoffs and more. With high quality intervention, these painful incidents usually bring out the best in people.